Privacy Policy

Privacy Policy

Effective Date: June 21, 2025

Last Updated: June 21, 2025

1. Introduction

TechGrowth Partners LLC (“TechGrowth,” “we,” “us,” or “our”) is committed to your privacy. This Privacy Policy explains our practices under applicable U.S. laws (TCPA, CCPA, etc.), 10DLC requirements, and where relevant, GDPR.

2. Information We Collect

We collect information you provide directly and information that is automatically collected when you interact with our website or Services:

  • Personal Data You Provide: Name, email, phone number, company, billing address, and support inquiries.
  • Automated Data: IP address, browser type, pages visited, and date/time stamps.
  • Cookies & Tracking: Strictly necessary, analytics, and marketing cookies. See our Cookie Statement.
3. How We Use Your Data

We use your information to:

  1. Provide & Improve Services: Manage your account, deliver Services, and respond to inquiries.
  2. Billing & Payments: Process quotes, invoices, and payments.
  3. SMS & Email Communications: Send transactional and marketing messages per your consent.
  4. Security & Fraud Prevention: Detect and prevent unauthorized or fraudulent activity.
4. Legal Basis & Consent
  • Consent: Required for marketing SMS/email under A2P 10DLC and CTIA.
  • Contractual Necessity: To fulfill quotes, invoices, and service agreements.
  • Legitimate Interests: Improve Services and maintain security.
5. SMS & Email Practices

TechGrowth Partners LLC complies with CTIA Messaging Principles and A2P 10DLC requirements. The following governs all SMS communications:

  • Consent: We obtain your explicit written consent before sending marketing SMS messages. Consent is collected through our website contact and service inquiry forms. Consent to receive SMS messages is never required as a condition of purchasing any product or service.
  • Message Types: We may send transactional messages (account updates, billing reminders, service notifications, support updates) and marketing messages (promotions, new service announcements).
  • Message Frequency: Message frequency varies based on your account activity and service needs.
  • Message & Data Rates: Message and data rates may apply. Please check with your mobile carrier for details.
  • Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent. To re-enable messages, contact us at support@techgrowthsa.com.
  • Help: Reply HELP to any message for assistance, or contact us at support@techgrowthsa.com or 210-660-6607.
  • No Third-Party Sharing: Mobile opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
6. Data Retention
  • Billing Records: Retained for 7 years.
  • Support Tickets: 2 years after resolution.
  • Marketing Data: Until you unsubscribe.
  • Web Analytics: Aggregated/anonymized after 1 year.
7. Sharing & Disclosure

We do not sell personal data. We may share with service providers (e.g., Stripe, Twilio, Google Analytics), legal authorities when required, and in business transfers (with notice).

8. State & International Rights

California (CCPA/CPRA), Virginia (CDPA), Colorado (CPA), EU (GDPR): You have rights to access, correct, delete, and opt-out of sale/sharing. Submit verifiable requests to privacy@techGrowthSA.com or by mail (Attn: DPO).

9. Security & Breach Notification

We implement technical and organizational measures to protect data. In the event of a breach, we will notify affected individuals within 72 hours and regulators as required by law.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect or maintain data from minors; any such data will be deleted promptly.

11. Automated Decision-Making

We do not engage in profiling or automated decisions that produce legal effects or similarly significant impacts on individuals.

12. Contact & Data Protection Officer

Data Protection Officer
TechGrowth Partners LLC
7219 Avator Bay, San Antonio, TX 78250
privacy@techGrowthSA.com

13. Changes to This Policy

We will notify you of material changes via email or a prominent website notice. Continued use after notice constitutes acceptance.